"Click on the button next to the notifications, then click on 'Balance,' and follow the steps to top up your balance."

**"If this happens, it might be an issue with the phone or the system. Don't worry. All you need to do is clear the app's data from your phone and re-enter the login information on the site (email and password)."**

**"You need to reset your password and follow the steps: ⚠️ Note: The student must be able to access the email they used to register on the site. ⚠️ Note: If the student is unable to reset their password, they should contact us through the available communication channels on the site, and we will assist them."**

**"The book is available as an electronic version that can be opened on Android and iPhone devices via the phone only; it cannot be downloaded or printed. To get the books, follow these steps: Open the main menu and select 'Books.' Download the books. Tap on the book's image to download the app that allows you to open the books."**

"Click on 'Login' and then enter the student’s email and password. ⚠️Note: The registered email must be an official email address that the user can access to confirm registration. The user should also open the site using a well-known browser. Then, the student needs to fill out the registration form. Note: The user should enter the country code before the WhatsApp number and should not include the zero."⚠️

"By registering on the site."